No training courses resonate quite as well with participants
as those put together and presented by people with real life hands on experience.
Our experienced travel industry personnel have worked overseas as representatives and resort managers as well in the UK. We have handled just about every type of holiday and travel scenario there is. as those put together and presented by people with real life hands on experience.
We put together training course that are tailor made for the organisation we are presenting to.
Contact Irena or Linda for an informal chat on 020-7962-9934.
Here are the companies and organisations for whom we have produced
and presented training courses:
and presented training courses:
Complaint Handling & Customer Services
Association of Independent Tour Operators (2003,2004,2005,2006,
2007,2008) Customer complaint handling
2007,2008) Customer complaint handling
Audley Travel (2004,2008)
Customer services training
Customer services training
Coach Tourism Council (2008)
Complaint handling
Complaint handling
Erna Low (2004,2005)
Customer service staff
Customer service staff
Great Rail Journeys (2005)
Customer services staff
Customer services staff
Headwater Holidays (1991)
Customer services staff
Customer services staff
Individual Travellers (2005)
Customer services staff
Customer services staff
Jetline Travel
(2008)
customer service and complaint handling
customer service and complaint handling
Owners Abroad Group (1991)
Customer Services staff
Customer Services staff
Passenger Shipping Association (2006,2007)
Customer services staff
Customer services staff
Simply Travel (1999)
Customer services staff
Customer services staff
Virgin Holidays (2004)
Customer Services staff
Customer Services staff
Overseas Representatives Training
Balkan Holidays (2004,2005,
2006, 2007, 2008
Overseas representatives
Overseas representatives
Just Sardinia (2006,2007)
Overseas representatives
Overseas representatives
Kosmar Villa Holidays (1993,
1994,1995,1996,1997,
1998,1999,2000,2001,2004)
Overseas representatives
1994,1995,1996,1997,
1998,1999,2000,2001,2004)
Overseas representatives
Supertravel (1992,1993,1995,
1995, 1996)
Overseas representatives
1995, 1996)
Overseas representatives
Serenity Holidays (2007,2008)
Customer service and overseas representatives training
Customer service and overseas representatives training
St Lucia Tourism Association
(1990)
Overseas representatives
(1990)
Overseas representatives
Ski Esprit (1990)
Overseas representatives
Overseas representatives
Skiworld (1993,1995,1995,1996)
Overseas representatives
Overseas representatives
Sunspot/Mercury (2004)
Overseas representatives
Overseas representatives
Sports Travel International (2007,2008)
Overseas representatives training
Overseas representatives training
